Privacy Policy

Effective Date: September 16, 2026

Viking Gates, LLC ("Viking Gates," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit www.vikinggates.com, contact us, submit a project request, schedule a site visit or installation, communicate with us by phone, email, chat, or text message, or otherwise use our services.

Information We Collect

We may collect information that you provide directly to us, including:

Your name
Email address
Telephone number
Service or installation address
Project details, measurements, and requested services
Photographs, videos, documents, or other files you submit
Preferred appointment, site visit, or installation dates
Communications sent through our website, email, telephone, chat, or text messaging
Information needed to prepare proposals, invoices, process payments, and provide services
Any other information you voluntarily provide

We may also collect certain information automatically when you use our website, including:

IP address
Browser and device information
Pages viewed and actions taken on the website
Referral source
Approximate geographic location
Cookies and similar technologies
Website usage, performance, and analytics information

How We Use Information

We may use the information we collect to:

Respond to questions and project inquiries
Review photographs, measurements, and installation details
Prepare project recommendations, proposals, estimates, confirmations, and invoices
Schedule and manage site visits, appointments, and installations
Communicate about your inquiry, appointment, project, payment, or service
Provide customer service and post-installation support
Process payments through authorized payment providers
Maintain business and transaction records
Operate, protect, troubleshoot, and improve our website and services
Measure website traffic and advertising performance
Prevent fraud, misuse, or security problems
Comply with legal, regulatory, tax, insurance, and recordkeeping obligations
Protect the rights, safety, and property of Viking Gates, our customers, and others

Text Messaging

When you initiate a text message to Viking Gates, provide your mobile number and request text communication, or otherwise consent to receive text messages, you authorize Viking Gates to communicate with you by text regarding your inquiry or project. Text messages may include:

Responses to questions
Site visit or appointment scheduling
Appointment confirmations and reminders
Measurement or project follow-up
Proposal, invoice, deposit, or payment notifications
Installation scheduling and updates
Customer service and post-installation communication

Message frequency varies based on your inquiry and project. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below. Consent to receive text messages is not a condition of purchasing goods or services.

Clicking a Text Us button on our website may open your device's messaging application. A message is not sent unless you choose to send it. By sending the message, you request that Viking Gates respond to the mobile number used to contact us.

We do not currently use automated promotional text-message campaigns. If we offer promotional text messages in the future, we will request any additional consent required by applicable law before sending them.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties, except service providers and telecommunications carriers necessary to deliver and support our messaging services, or when required by law.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, and similar technologies provided by Wix, Google, and other service providers. We use these technologies to:

Operate website features
Remember preferences
Understand website traffic and visitor behavior
Diagnose performance or technical problems
Measure the effectiveness of advertising
Determine how visitors found our website

We currently use or may use services such as Wix Analytics, Google Analytics, and Google Ads. These providers may collect information about your device and website activity according to their own privacy policies.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions.

How We Share Information

We may share information only as reasonably necessary with:

Wix and other website-hosting or technology providers
Scheduling, communication, telephone, and text-messaging providers, including Quo
Analytics and advertising providers, including Google
Payment processors and invoicing providers
Suppliers, installers, contractors, or service providers involved in an approved project
Professional advisers, insurers, accountants, or legal representatives
Government authorities or other parties when required by law
Parties involved in a business transfer, merger, reorganization, or sale of business assets

We do not sell personal information for money.

Service providers may access information only as necessary to perform services on our behalf and are subject to their own legal and contractual obligations.

Payments

Payments may be processed through third-party payment providers. Viking Gates does not ordinarily receive or store your complete credit-card or bank-account information. Payment providers process that information according to their own privacy and security practices.

Project Photographs and Property Information

Photographs, videos, measurements, addresses, and property details submitted for project review are used to evaluate, plan, schedule, install, or support the requested service.

We will not use identifiable photographs of your property for public advertising or promotional purposes without permission, except when images have been edited or framed so the property and customer cannot reasonably be identified.

Data Retention

We retain information for as long as reasonably necessary to:

Respond to inquiries
Plan and complete projects
Provide support
Maintain warranty, accounting, tax, insurance, and business records
Resolve disputes
Enforce agreements
Comply with applicable law

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.

Please avoid sending highly sensitive information, such as Social Security numbers, complete financial-account information, or passwords, through website forms, chat, email, or text message.

Your Choices

You may contact us to:

Request access to personal information we maintain about you
Ask us to correct inaccurate information
Request deletion of information, subject to legal and business-record requirements
Opt out of promotional email or text communications
Ask questions about how your information is used

We may need to verify your identity before completing certain requests.

Third-Party Links and Services

Our website may contain links to third-party websites, payment services, maps, social platforms, or other external services. Viking Gates is not responsible for the privacy, security, or content practices of those third parties.

Children's Privacy

Our website and services are intended for adults seeking residential gate installation and related services. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. Updates will be posted on this page with a revised effective date. Continued use of the website or our services after an update means the revised policy applies to information collected after the effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Viking Gates, LLC
Phone: (225) 304-5556
Email: info@vikinggates.com
Website: www.vikinggates.com